Thank you for choosing Ice-Watches! Please read this section carefully, as purchases from (the website) forms a contract between you and West End Collection (the Distributor) of Ice-Watches. By making a purchase from this website you have agreed to these terms of use.


All pricing on this website is listed in AUD$. Payments are made through a secure payment gateway, PayPal.


We love our Ice-Watches and hope that you do too. If you receive your watch and you are not 100% happy with your purchase, you may return it for a full refund within 100 days from the date of purchase. Note that the product must not be worn and must be returned to the Distributor in its original condition inclusive of all packaging. Return shipping is paid by you.


Freight on your Ice-Watch is free of charge within Australia and New Zealand. This site does not ship outside this Territory.

Standard shipping within Australia & New Zealand is 2 - 4 business days from confirmation of order. Note that this estimation is intended to be a guideline and that extended delivery estimates can be expected during peak times, or where deliveries are being made to locations that require extended delivery times.


All Ice-Watches have been made using the very best materials and components. Each watch is individually tested to ensure that it is finished to the highest standards. As such the watches come with a 2 year warranty which covers any manufacturing defects.

This warranty does not cover batteries and straps, nor damage caused by accidents, wear and tear or improper handling.

If you have an issue with your watch during the warranty period, please send an email to us utilizing the ‘Contact Us’ form on this website.